{"id":19912,"date":"2023-05-12T12:37:50","date_gmt":"2023-05-12T10:37:50","guid":{"rendered":"https:\/\/newsite1.printfactory.cloud\/soutien\/"},"modified":"2026-05-01T09:13:37","modified_gmt":"2026-05-01T07:13:37","slug":"soutien","status":"publish","type":"page","link":"https:\/\/printfactory.cloud\/fr\/soutien\/","title":{"rendered":"Soutien"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19912\" class=\"elementor elementor-19912 elementor-16894\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed14ab3 e-flex e-con-boxed e-con e-parent\" data-id=\"ed14ab3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2004721 elementor-widget elementor-widget-heading\" data-id=\"2004721\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SOUTIEN<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b39c35 e-flex e-con-boxed e-con e-parent\" data-id=\"4b39c35\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fcf5a8f elementor-widget elementor-widget-heading\" data-id=\"fcf5a8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Nous comprenons que la mise en \u0153uvre d'un nouveau logiciel peut \u00eatre un d\u00e9fi, mais notre \u00e9quipe d'assistance est l\u00e0 pour vous aider \u00e0 chaque \u00e9tape du processus. Que vous ayez des questions sur le logiciel ou que vous ayez besoin d'aide pour tout aspect du processus de mise en \u0153uvre, nous sommes toujours l\u00e0 pour vous aider. <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7ee97f8 e-flex e-con-boxed e-con e-parent\" data-id=\"7ee97f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68b9cb1 elementor-widget elementor-widget-spacer\" data-id=\"68b9cb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31bb384 elementor-widget elementor-widget-heading\" data-id=\"31bb384\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">AUTO-ASSISTANCE<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a26d85f elementor-widget elementor-widget-text-editor\" data-id=\"a26d85f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Avec <strong>PrintFactory<\/strong>, vous avez acc\u00e8s \u00e0 un \u00e9cosyst\u00e8me enti\u00e8rement num\u00e9rique qui vous fournit tous les outils n\u00e9cessaires pour vous aider.  <\/span><\/p><p><span style=\"font-weight: 400;\">La plateforme est con\u00e7ue pour \u00eatre conviviale et facile \u00e0 naviguer, ce qui vous permet de trouver rapidement les ressources dont vous avez besoin pour r\u00e9soudre des probl\u00e8mes et accomplir des t\u00e2ches. Vous pouvez acc\u00e9der \u00e0 l&rsquo;assistance via l&rsquo;<strong>application PrintFactory<\/strong> ou \u00e0 l&rsquo;int\u00e9rieur de l&rsquo;un de nos <strong>outils d&rsquo;application de bureau <\/strong>.   <\/span><\/p><p><span style=\"font-weight: 400;\">Vous pouvez b\u00e9n\u00e9ficier de fonctionnalit\u00e9s \u00e9tendues, notamment des didacticiels en ligne, des vid\u00e9os d&rsquo;assistance, des formations en ligne et des options de libre-service pour les probl\u00e8mes courants.  <\/span><\/p><p><strong>En vous offrant les ressources n\u00e9cessaires pour vous aider, PrintFactory est en mesure de vous fournir un soutien efficace et effectif tout en vous permettant de prendre le contr\u00f4le de vos exp\u00e9riences.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e616b38 e-flex e-con-boxed e-con e-parent\" data-id=\"e616b38\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c63a55 elementor-widget elementor-widget-button\" data-id=\"3c63a55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/support.printfactory.cloud\/portal\/en\/kb\/printfactory\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Visitez notre base de connaissances<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-918fb3a e-flex e-con-boxed e-con e-parent\" data-id=\"918fb3a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36cc7f5 elementor-widget elementor-widget-spacer\" data-id=\"36cc7f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0d610c elementor-widget elementor-widget-heading\" data-id=\"c0d610c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">CANAL DE DISTRIBUTION<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ac54fd elementor-widget elementor-widget-text-editor\" data-id=\"1ac54fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Gr\u00e2ce \u00e0 un r\u00e9seau mondial de distributeurs, <strong>PrintFactory<\/strong> fournit des logiciels et une assistance \u00e0 ses clients dans le monde entier, les aidant \u00e0 am\u00e9liorer leurs op\u00e9rations d&rsquo;impression et \u00e0 garder une longueur d&rsquo;avance sur la concurrence.<\/span><\/p><p><span style=\"font-weight: 400;\">Si vous avez besoin d&rsquo;aide, vous pouvez contacter votre <strong>revendeur PrintFactory<\/strong> local qui a effectu\u00e9 l&rsquo;installation et qui conna\u00eet bien votre configuration.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-af9f8fb e-flex e-con-boxed e-con e-parent\" data-id=\"af9f8fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5484f92 elementor-widget elementor-widget-spacer\" data-id=\"5484f92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b54394 elementor-widget elementor-widget-heading\" data-id=\"5b54394\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">SOUTIEN DIRECT<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f62500 elementor-widget elementor-widget-text-editor\" data-id=\"7f62500\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Chez <strong>PrintFactory<\/strong>, nous pensons que vous m\u00e9ritez une assistance in\u00e9gal\u00e9e lorsque vous utilisez notre logiciel.  <\/span><\/p><p><span style=\"font-weight: 400;\">C&rsquo;est pourquoi nous vous proposons de nombreux moyens d&rsquo;acc\u00e9der \u00e0 l&rsquo;assistance : chat en direct, enregistrement d&rsquo;un ticket d&rsquo;assistance, t\u00e9l\u00e9phone et courrier \u00e9lectronique. Parce que nous savons que l&rsquo;acc\u00e8s \u00e0 une \u00e9quipe d&rsquo;assistance internationale d\u00e9di\u00e9e peut faire une grande diff\u00e9rence dans la r\u00e9ussite de la mise en \u0153uvre d&rsquo;un logiciel. <\/span><\/p><p><span style=\"font-weight: 400;\">Notre \u00e9quipe est \u00e0 votre disposition pour vous fournir des conseils commerciaux et techniques afin de vous aider \u00e0 mettre en \u0153uvre <strong>PrintFactory<\/strong> en douceur et avec un minimum de perturbations.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8cb1893 e-flex e-con-boxed e-con e-parent\" data-id=\"8cb1893\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f21abf1 elementor-widget elementor-widget-button\" data-id=\"f21abf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/printfactory.cloud\/fr\/nos-implantations\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Trouvez le site PrintFactory le plus proche de chez vous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e044c84 e-flex e-con-boxed e-con e-parent\" data-id=\"e044c84\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23e0f5e elementor-widget elementor-widget-spacer\" data-id=\"23e0f5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-32fadf8f e-flex e-con-boxed e-con e-parent\" data-id=\"32fadf8f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-64913ba4 e-con-full e-flex e-con e-child\" data-id=\"64913ba4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c0168d6 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"4c0168d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/forms.printfactory.cloud\/printfactory\/form\/ContactForm\/formperma\/ls8pqe-7GKZVfepWjsIdmSPvMSscvyGuUFDjIELrhpk\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CONTACTEZ-NOUS<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a8fdb41 e-con-full e-flex e-con e-child\" data-id=\"a8fdb41\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63e7d888 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"63e7d888\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/forms.printfactory.cloud\/printfactory\/form\/GetaTrial\/formperma\/ayh6lenAB9NOm5v8iW4drHCFtHLI6uJQlM2bb1oAkV8\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">DEMANDER UN ESSAI<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Chez PrintFactory, nous savons que l&rsquo;impl\u00e9mentation d&rsquo;un nouveau logiciel peut \u00eatre une t\u00e2che ardue. C&rsquo;est pourquoi notre \u00e9quipe d&rsquo;assistance est l\u00e0 pour vous guider \u00e0 chaque \u00e9tape. Gr\u00e2ce \u00e0 une plateforme conviviale et \u00e0 une multitude de ressources d&rsquo;auto-assistance, y compris des tutoriels en ligne et des vid\u00e9os d&rsquo;assistance, vous pouvez rapidement trouver les r\u00e9ponses dont vous avez besoin. Que vous pr\u00e9f\u00e9riez le chat en direct, l&rsquo;assistance t\u00e9l\u00e9phonique ou l&rsquo;acc\u00e8s \u00e0 notre vaste base de connaissances, nous vous donnons les moyens de prendre le contr\u00f4le de votre exp\u00e9rience. D\u00e9couvrez comment notre r\u00e9seau mondial de revendeurs et nos options d&rsquo;assistance directe peuvent am\u00e9liorer vos op\u00e9rations d&rsquo;impression et garantir votre succ\u00e8s.    <\/p>\n","protected":false},"author":3,"featured_media":42591,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_angie_page":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-19912","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Support Premium d\u00e9di\u00e9 aux utilisateurs de PrintFactory - printfactory.cloud.<\/title>\n<meta name=\"description\" content=\"Optimisez votre exp\u00e9rience gr\u00e2ce \u00e0 l&#039;assistance premium d\u00e9di\u00e9e \u00e0 PrintFactory. 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PrintFactory is a single, unified print production platform that replaces fragmented RIPs, editors, color tools, and workflow systems, while supporting all printer and cutter brands.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/printfactory.cloud\/fr\/soutien\/\" \/>\n<meta property=\"og:site_name\" content=\"printfactory.cloud\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/printfactory.cloud\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-01T07:13:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/printfactory.cloud\/wp-content\/uploads\/2026\/04\/From-Chaos-to-Control-Web-Banner-1024x485.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"485\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@PrintFactory_\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/printfactory.cloud\\\/fr\\\/soutien\\\/\",\"url\":\"https:\\\/\\\/printfactory.cloud\\\/fr\\\/soutien\\\/\",\"name\":\"Support Premium d\u00e9di\u00e9 aux utilisateurs de PrintFactory - printfactory.cloud.\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/printfactory.cloud\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/printfactory.cloud\\\/fr\\\/soutien\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/printfactory.cloud\\\/fr\\\/soutien\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/printfactory.cloud\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/From-Chaos-to-Control-Web-Banner.webp\",\"datePublished\":\"2023-05-12T10:37:50+00:00\",\"dateModified\":\"2026-05-01T07:13:37+00:00\",\"description\":\"Optimisez votre exp\u00e9rience gr\u00e2ce \u00e0 l'assistance premium d\u00e9di\u00e9e \u00e0 PrintFactory. 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